SAVE MONEY AND REMOVE THE BURDEN FROM HELPDESK

Active Directory Password Reset

SAVE MONEY AND REMOVE THE BURDEN FROM HELPDESK

Active Directory Password Reset

Save Money and Remove the Burden from Helpdesk

Release the burden from your helpdesk and save money by allowing your users to reset their Active Directory password 24/7 with self-service. It also allow the user to unlock a locked AD account.

 

All Devices

Pointsharp Password Reset is web based and works on desktop, tablets and mobile devices. I can be linked within the Pointsharp Login App to ensure that it’s easy accessible by the user.

Works on all devices.Works on all devices.

 

Security with Ease of Use

To ensure the security of Password Reset it’s protected by Multi-Factor Authentication, a security question combined with a second factor.

Security Question
The user respond to a security question mapped to an attribute of choice on the user profile in AD. E.g. last 4 digits on the mobile number.

Second Factor
Any of following methods can be used as a second factor:

 

User Experience

The user visit the Password Reset web URL or find it through the Pointsharp Login App.

Password Reset in 5 steps

  1. User states username and answer the secret question.
  2. Seconds step the user confirm with the Pointsharp Login App or enter a One-Time Password.
  3. The user set a new Windows password.
  4. The user confirm the password.
  5. The user is ready to use the new password.

Save money with Pointsharp AD Password Reset

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