30-50% of tickets to the IT department has to do with passwords. Imagine what you could do if you could avoid this. This is where self-service comes in.
And not only this, easy to use self-service functions also result in happier users as they easily can solve their own problems instead of waiting for someone to get to their ticket.
In this webinar we’ll have a look how Pointsharp can help you save time by securing access to both applications and devices with self-service in mind.
Among other things we will talk about:
How to use derived credentials
Self issuing of security tokens
Password reset without the IT department