Put identities in the hands of HR

In many organizations, HR is often the department closest to the actual employees, possessing extensive knowledge of their roles, teams, and responsibilities. 

Just as often, it is the IT department's responsibility to create each user’s digital identities, assign proper access rights, and manage user accounts, among other tasks. These IT-related tasks are often already based on the information provided by HR.

This creates bottlenecks, where IT has to handle user-related tickets and cannot focus on more important tasks.

Surely there has to be a better way to handle this without changing workflows or shifting the workload to another department?

Pointsharp Identity Sync is the solution you have been looking for.

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How it works

With Pointsharp Identity Sync, you can establish automatic synchronization between the HR system and the organization's directory, such as Active Directory, Entra, or our own Identity Directory.

This approach enables HR to manage the employee lifecycle without introducing a new workflow.

As an example, HR creates a user in the HR system. This information is synchronized with the directory, where the user, roles, and group memberships are created. 

If you have connected more systems through Pointsharp Identity Sync, it can automatically create new user accounts in, for example, the CRM system based on the employee information.

When an employee leaves the organization and is removed from the HR system, that individual is also automatically removed from the directory and all connected services in near real-time.

Benefits for your entire organization

This specific use case brings several benefits to the entire organization. The best part is that you can set up the Pointsharp Identity Sync in a matter of weeks, bringing the benefits in immediately.

Why HR will love this

The HR department will gain control of the entire employee lifecycle without needing to learn a new workflow or increase their workload.

This brings several benefits for HR, including:

  • One place to update all employee data.
  • Prevents bottlenecks that may occur when submitting employee-related tickets to IT.
  • Updated information is available throughout the organization, including on the intranet and website.
  • Simpler onboarding processes
  • A significant portion of the offboarding process is automated and compliant with GDPR and other privacy regulations.
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Why IT will love this

Updating the directory is often seen as a technical task and thus falls to the IT department. This task takes up time that could be devoted to more productive efforts.

It could also lead to issues when new employees start at the company and do not have proper access.

Similarly, employees leaving the organization could be “forgotten” and pose both a security risk and unnecessary licensing fees for the organization. This is why Pointsharp Identity Sync brings several benefits to the IT department, such as:

  • Freeing up time to focus on more critical tasks.
  • Prevents data from being out of sync in the AD, often stemming from HR making changes without issuing a ticket to IT.
  • Fewer support tickets related to identity management.
  • Improved security with no former users left in any system.
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Why the organization will love this

While a happy HR and IT department is an achievement in itself for an organization, using Pointsharp Identity Sync for this specific use case offers several benefits to the organization as a whole, including:

  • Improved compliance with data privacy regulations, such as GDPR.
  • Correct and updated information of all users everywhere.
  • Reduced user frustration since all their information is consistently up to date and accurate across all systems.
  • Cost savings resulting from freeing up time in the IT department through our automations.
  • Improved onboarding experiences result in higher employee retention and a better reputation.
  • Potential savings on software licenses arise as offboarded employees are not forgotten in any system.
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Learn more about Pointsharp Identity Sync

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Be up and running fast and enjoy all the benefits of our powerful, yet resource-effective, synchronization engine. The results are visible almost as quickly as our sync engine is fast.

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Connections

Connect everything

Pointsharp Identity Sync is designed to be easy to integrate into your existing systems and services, featuring many pre-made connectors and several integration options so that you can tailor it to work your way.

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On Premise

Deploy where you want

On-premises? Cloud? A hybrid of both? Regardless of how your infrastructure is configured, Pointsharp Identity Sync is available in the way you want it.

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Take control of your digital identities

This particular use case, with HR taking over more responsibility from IT, is just one of many ways Pointsharp Identity Sync can make your life easier. Constantly synchronized and up-to-date identity data has many other use cases as well; only your imagination sets the limit.

Learn more about Pointsharp Identity Sync
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