Event-Driven Automation

Identity processes, such as onboarding and offboarding, usually begin with a ticket or an email to IT. Depending on the organization, a checklist of often manual steps is used to implement changes.

With automated, event-driven identity lifecycle management, identity processes automatically trigger when a change occurs, such as when HR creates, updates, or removes an employee record.

Pointsharp ILM turns events from HR systems, directories, ticketing tools, and more into automated, coordinated workflows that execute your Standard Operating Procedures (SOPs) across all connected systems. It reduces manual effort and improves security by automatically removing or updating permissions. 

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Automate

Reduce manual work with clear, automated processes

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Fast

Get started quickly with our built-in workflow templates

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Save

End manual errors, save time, and skip waiting times

Get started fast and build as you go


Pointsharp ILM offers templates for creating workflows based on your SOP and other requirements. It simplifies the startup process, helping you get started faster and build from there. Our templates can help you with: 

 

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Defining standard steps

What occurs in each lifecycle scenario? Such as new employees, role changes, employees leaving, external consultants, and temporary staff.

On Premise

Reuse building blocks for recurring tasks

Equipment licenses, access, and similar recurring activities can easily be reused across different scenarios, reducing implementation time.

Confirm

Assign responsibilities

Ensure that HR, IT, managers, and similar roles are always assigned the appropriate responsibilities at each step.

From manual processes to orchestrated workflows

Pointsharp Identity Lifecycle Management offers numerous powerful features to automate the entire user lifecycle within a single, consistent workflow. 

Before day one

Ensure usernames are reserved, create accounts in all relevant systems, assign group memberships, and schedule tasks such as issuing devices and ordering access cards. 

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On day one

Accounts in all relevant systems are automatically activated, initial security policies are enforced, and stakeholders are notified. 

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During onboarding

Implement staged access, granting specific access after a user has completed mandatory training, such as GDPR or security training. 

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During employment

Automatically manage organizational changes, role transitions, and temporary assignments with automated workflows instead of manual tickets

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On the last day

Deactivate all accounts, remove group memberships, reclaim licenses, and trigger your specific data retention processes. 

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Manual steps are tracked, not forgotten

Some steps in the user journey will still be manual, such as handing over devices, signing forms, or collecting badges. Pointsharp ILM ensures those steps are continuously tracked and never forgotten.

Pointsharp ILM automatically:

  • Creates tasks with due dates and owner.
  • Tracks completion status
  • Escalates overdue activities

This makes it easy, well-documented, and actionable to ensure that all manual steps in the user journey are completed and not overlooked.  

Organization-wide security increase

Automated, event-driven identity lifecycle management reduces manual effort, freeing up time for more important tasks. It also increases security by preventing forgotten access rights. This is a common challenge that has become even more important to address as regulations like NIS2 come into effect.

ILM automation increases your security across the entire user journey. 

User friendly

New users

Ensure that no access rights are granted before an employee’s first day, and that employees are not granted overly generous access rights due to their profiles being copied from other users.

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Moving users

It is a common error for users switching roles to retain their old access rights while gaining additional rights for their new role, creating an unofficial superuser. An automated ILM solution prevents this from happening.

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Leaving users

On the day an employee, consultant, or similar leaves the organization, all access rights and permissions are revoked, leaving no open paths into the organization. After a set period, all user files are deleted to comply with GDPR.

Event-driven self-service saves time

Automating tasks to reduce manual work and IT tickets can save you a lot of time and improve the user experience.

Our advanced self-service features in Pointsharp ILM turn user requests into event-driven workflows that match the rest of your automated identity management. This reduces manual work and enables users to resolve their issues faster.

  • Approval workflows  
  • Automatic provisioning
  • Automatic time limits
  • Recertification processes 
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More features

Pointsharp ILM is an advanced, flexible solution that helps you consolidate identities, achieve compliance, and build a more secure organization. Event-driven identity lifecycle management is just one of its many features. 

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Expand your current investments

Enhance and manage more of your Microsoft Entra environment without replacing it. Connect to all your systems, platforms, and services for a complete overview. Our solution enhances what you already have, at your own pace.

Read more about improving what you already have
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Identity compliance

Security and compliance are no longer optional. Protecting and managing your identities is the fundamental building block of a secure and compliant organization.

See how Pointsharp ILM improves your compliance and security
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Automate the user journey

What do we mean when we say we automate the Joiner-Mover-Leaver process? Read our practical use case to see how you can make users, HR, and IT happier with Pointsharp ILM.

Read how it works

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